Refund policy

Return & Refund Policy

At GlamCandii, each item is thoughtfully curated and made with care. Because of the nature of our products and to maintain the highest standards of quality and hygiene, we’re unable to accept returns or exchanges once your order has been placed and shipped.

That said, your experience matters to us. If your order arrives damaged, defective, or incorrect, please contact us at customerservice@glamcandii.com  within 7 days of receiving your package. Kindly include:

Your order number

A brief description of the issue

Clear photos of the affected item(s)

We’ll carefully review your request and, if eligible, arrange a replacement at no additional cost.

Please note:

Returns due to change of mind, preference, or sizing issues are not accepted.

Sale items and gift cards are final sale.

Refunds will only be issued if we’re unable to replace a defective or incorrect item.

 

For any questions or concerns about your order, we’re here to help — email us at customerservice@glamcandii.com and our team will take care of you.